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Working with Farro Fresh

Protecting a Kiwi success story.

GSI Insurance Partners proudly partnered with James and Janene Draper to insure Farro Fresh back when they had one retail store and a team of 12; over the last 10 years, we’ve provided insurance cover that protects Farro from everyday risk, so the team can focus on taking the business from strength to strength.

As Farro grew and evolved, so did their insurance needs. GSI was on hand to proactively ensure that Farro had the best cover for their business and industry. From material and machinery to legal liability and potential business interruption, the insurance offering needed to be comprehensive, cost-effective and actively managed. Even the varying locations posed different considerations.

“GSI make it easy for us to work with them,” says Farro CEO Bryce Howard. “Being in six different premises, we do have different landlord and tenancy agreements which each require a different approach. GSI were very responsive and jumped in to manage this for us.”

For businesses in the retail space, asset protection is critical - and with all the moving pieces involved in managing stock across multiple locations, there’s a lot to consider. When stock deterioration meant that Farro had to write off a large amount of refrigerated product, GSI was on hand to guide the team through the documentation and disposal process, ensuring the claim was promptly paid.

“GSI has always provided a great service in preparing our insurance cover (to ensure we have the correct cover and not paying for cover we do not need) and just as importantly working for us when a claim is made,” says Farro founder James Draper.

GSI Managing Director Glenn Stone has been Farro’s insurance broker since day one and has built a strong relationship with the Farro Fresh team.

“Being on the professional team for this dynamic company is exciting,” Glenn says.

“Seeing the success and growth over the years and being part of the changing needs in the business as well as the industry has also challenged me to evolve my thinking. Farro Fresh is a nimble and forward-thinking company who we are proud to work alongside.”

We’ve been protecting Kiwi businesses since 2005.
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