Meet our team of insurance experts. If you're new to GSI, feel free to call any of our brokers to discuss your requirements, or call the main office on 0800 555 474.
3 team members found
Leanne Fiatau
NZ Claims & Finance Manager • Auckland
Specialisation
- Claims
Simply put, Leanne’s role is to ensure a fast and stress-free claims experience. Having begun her career in customer service, she’s developed her skills as a claims handling expert and has continued to do so since joining our team in 2013. Leanne enjoys building relationships with our clients to make their lives a touch easier, and negotiating with insurers to get them the very best outcome.
“I love eliminating those often-common challenges and time-wasting for our clients.”
Sue Richards
Commercial Broker Support • Auckland
Specialisation
- Commercial
- Claims
Sue has a strong end-to-end knowledge of the insurance process, thanks to 20 years of industry experience in general insurance, risk and compliance, and claims. She finds the insurance industry really interesting and believes there’s always something new to learn!
Sue’s efficiency and support behind the scenes free up GSI’s brokers to look for the best products in the market and to really understand what each customer needs. When she’s not supporting GSI clients, Sue’s often found in the garden or enjoying time with family.
“Being in claims, I’ve seen how insurance can, pretty much, save people. It’s a really good feeling to be able to put them back into the place they’ve worked so hard to get to.”
Barbara Adams
Claims Administration • Auckland
Specialisation
- Claims
With a diverse background spanning telecommunications, pharmaceuticals, and the insurance sector over the past five years, Barbara brings a wealth of experience to the table.
Her focus within the insurance sector has been primarily on claims, where her goal is always to secure positive outcomes for our clients efficiently. Barbara thrives on taking care of all the legwork so that our clients can stay fully engaged in their business endeavours.
Outside of work, you'll find Barbara cherishing moments with her family and friends, tending to her garden, or envisioning the next adventure-filled holiday.
It’s easier to go through Matt than go through anyone else - he’s always there at the end of the phone or email, very approachable.
Vanessa Pook
Owner • Narellan Pools West Auckland
