Our team of insurance experts across our North and South Island offices. Find who is best suited to help you by searching specialisation or location.
20 team members found
Glenn Stone
Broker | Managing Director | BBS, QIB, ANZIIF Snr Associate, FIBANZ • Auckland
Sean Lysaght
Broker | Director | QIB, ANZIIF Snr Associate • Christchurch
Steve Wilson
Broker | General Manager | ANZIIF SNR ASSOCIATE, NZCERTFINSERV • Auckland
Matt Naylor
Broker | National Relationship Manager | ANZIIF Snr Associate • Auckland
Angela Scott
Claims Administrator and Broker Support • Christchurch
Glenn Stone
Broker | Managing Director | BBS, QIB, ANZIIF Snr Associate, FIBANZ • Auckland
Specialisation
- Business
- Professional indemnity
- Commercial
With over 25 years’ experience in insurance, Glenn continues to deliver cover solutions where others aren’t able to. His goal to find better outcomes has pushed him to become an innovator in our industry, which now positions him as one of New Zealand’s most experienced professional indemnity and liability insurance partners.
“As the founder and director of GSI Insurance, I’m driven to constantly exceed client's expectations with advice, service and claims outcomes.”
Providing tailored solutions is at the heart of GSI’s business. Glenn enjoys working closely with his clients to understand their unique risks and develop a customised insurance solution.
Sean Lysaght
Broker | Director | QIB, ANZIIF Snr Associate • Christchurch
Specialisation
- Business
- Professional indemnity
- Commercial
- Rural
With over 30 years’ experience between New Zealand and London, Sean loves working as a strong advocate for clients and staff. He’s guided them through many challenges and enjoys being able to stand on their side during particularly trying times. Such was the case in the aftermath of the Canterbury earthquakes.
“Although we have different views on which Super Rugby sides to support, I teamed up with Glenn in 2019 after years of working alongside each other and realising we both have the same approach and work ethic when it comes to insurance and getting results for our clients.”
Providing tailored solutions is at the heart of GSI’s business. Sean enjoys working closely with his clients to understand their unique risks and develop a customised insurance solution.
Steve Wilson
Broker | General Manager | ANZIIF SNR ASSOCIATE, NZCERTFINSERV • Auckland
Specialisation
- Business
- Commercial
Having joined the insurance industry in 2009, Steve brings a wealth of experience to GSI. His background includes consultancy, brokerage across a wide range of industries, and various management roles. His experience is invaluable to the GSI team, bringing a deep commitment to fostering strong client relationships.
“I value teamwork and I believe insurance brokers should focus on quality advice and claims service, not sales targets."
Steve is also an avid football supporter. As for the team he supports, we might keep that quiet and let him share that with you.
Matt Naylor
Broker | National Relationship Manager | ANZIIF Snr Associate • Auckland
Specialisation
- Business
- Professional indemnity
- Commercial
- Marine and cargo
Having worked in our industry since 2001, Matt was successful in various roles both here and overseas before joining GSI in 2018. In one of these roles, he was tasked with underwriting complex marine insurance policies; an experience that’s provided a unique insight into the finer details of how they work, and how to make them work in favour of his clients.
“The variety and unpredictability of my role, as well as being able to meet new people, is what I love most. It’s also worth mentioning that I’m also a long-suffering Blues, Newcastle United and Penrith Panthers fan.”
Providing tailored solutions is at the heart of GSI’s business. Matt enjoys working closely with his clients to understand their unique risks and develop a customised insurance solution.
Decklyn Thomson
Commercial Broker • Auckland
Specialisation
- Business
- Commercial
- Property
Commercial broker Decklyn has worked across a range of property and professional risk portfolios. His specialist expertise includes professional indemnity and commercial property insurance, with a focus on providing tailored solutions for each client's specific needs. Decklyn’s in-depth approach ensures his clients have the right cover in place, while also exploring opportunities to reduce their annual costs.
“I treat my client’s businesses as I would treat my own business: making sure I'm confident in the coverage first, and then comfortable with the pricing. I like coming up with tailored solutions and offering a level of advice that clients may not get from a more transactional approach.”
Kylie Jones
Commercial Broker • Christchurch
Specialisation
- Commercial
- Rural
Kylie has been in the insurance industry for over 25 years. Before becoming a broker, Kylie worked as a claims specialist, giving her an in-depth understanding of the full insurance life cycle. Kylie enjoys the people-focused side of insurance and builds strong relationships with her clients.
“It’s important to me that I get to know someone and their business properly, so I can make sure they’re protected.”
Providing tailored solutions is at the heart of GSI’s business. Kylie enjoys working closely with her clients to understand their unique risks and develop a customised insurance solution.
Max Wilson
Commercial Broker • Auckland
Specialisation
- Commercial
- Domestic
Max has worked in various roles in the insurance industry, beginning as a domestic broker before specialising in commercial insurance. Max focuses on providing clear and practical insurance advice, without the jargon. His accounting and business background has given him a strong understanding of the commercial factors that go into running a successful operation, and the ability to relate to clients from a range of industries.
“I really enjoy the satisfaction of providing good outcomes for clients who come in with insurance problems.”
Providing tailored solutions is at the heart of GSI’s business. Max enjoys working closely with his clients to understand their unique risks and develop a customised insurance solution.
Trish Pollard
NZ Group Operations Manager • Auckland
Trish supports our clients and the wider Commercial team with everything from new policies to claims, renewals and ongoing assistance. She’s passionate about finding the most effective solutions for them, and enjoys being able to get to know the people she works with. Prior to joining GSI, Trish worked in Weathertight Claims at Auckland City Council for nine years.
“I strive to provide clients with the best possible customer service when assisting with their insurance needs.”
Leanne Fiatau
NZ Claims & Finance Manager • Auckland
Specialisation
- Claims
Simply put, Leanne’s role is to ensure a fast and stress-free claims experience. Having begun her career in customer service, she’s developed her skills as a claims handling expert and has continued to do so since joining our team in 2013. Leanne enjoys building relationships with our clients to make their lives a touch easier, and negotiating with insurers to get them the very best outcome.
“I love eliminating those often-common challenges and time-wasting for our clients.”
Lynley Evans
Domestic Broker • Auckland
Specialisation
- Domestic
Lynley’s role is to provide the best information and cover for our domestic clients. This includes home, contents and motor insurance, but Lynley also handles all of our new domestic policies and renewals. She also brings over 30 years’ experience to our team, and is incredibly proud of being efficient, thorough and considerate whenever she works with our clients.
“I love taking into consideration a client's needs and finding the best policy to suit them.”
Angela Scott
Claims Administrator and Broker Support • Christchurch
Specialisation
- Claims
Angela has been in insurance for over 17 years, and in her current role she lodges claims on behalf of our clients so that they don’t have to worry about them. She loves eliminating the need to deal with plenty of other people - and the stress this can alleviate - because being able to build a genuine rapport and connection makes everything worthwhile.
“To me, making sure people have a stress-free and positive claims experience is the best part of what I do. Getting a positive outcome for someone is the best feeling in the world!”
Tash Fiatau
Commercial Broker Support • Auckland
Specialisation
- Commercial
- Domestic
With many years of Insurance experience (including domestic and commercial), as well as time as an IT Analyst on a Brokering Processing system, bringing attention to detail to her commercial broker support role is Tash’s priority. Having developed a clearly spoken phone manner and well-formatted written communication, clients are confident to deal with Tash directly. A point that is important to her.
“I like that clients are able to trust me and can send changes or queries to me. Being kind and answering them in a timely manner is essential to making our clients lives stress free. ”
Daniel Loh
Commercial Broker Support • Christchurch
Specialisation
- Commercial
- Rural
- Domestic
As Adviser Support in our Christchurch office, Daniel makes a point of focusing on efficiency and accuracy. He knows that providing the correct insurance cover and information to our clients alleviates their worries. With 8 years in underwriter and broker roles (including experience at Lumley/NZI), his practical knowledge across domestic and SMEs is invaluable to our GSI team. A keen soccer and badminton player (playing for the Canterbury A badminton squad), Daniel understands the power of a successful team.
“I want to be seen as someone trustworthy. I have a sense of responsibility to give our clients and team peace of mind.”
Anna Haskins-Lond
Commercial Broker Support • Christchurch
Specialisation
- Commercial
- Rural
- Domestic
Anna has been in the insurance industry for over 30 years and has experience in every stage of the insurance process. She has worked in a variety of roles, from brokering and claims handling to Commercial & Domestic Support, and has a wealth of industry knowledge. Anna enjoys getting to know her clients, and giving them confidence that their rural or commercial cover is in safe hands.
“I love meeting and establishing relationships with clients who know that they can rely on me to look after their insurance needs.”
Celia Hutcheon
Operations Manager • Christchurch
Working in an insurance broker support role for 9 years before joining GSI, Celia brings vast experience working with a wide range of commercial and domestic portfolios. With a talent for understanding our client's situations and requirements, Celia supports our brokers to ensure efficient and accurate delivery of coverage.
"I love making insurance one less thing our clients have to worry about and being able to be relied upon always."
Geraldine Grebenar
Commercial Broker Support • Auckland
Specialisation
- Commercial
Geraldine has 20 years of insurance industry experience in New Zealand and Samoa, primarily in underwriting and claims. Throughout her career, Geraldine has enjoyed providing solutions to a diverse range of local and international clients. She is a lifelong learner who enjoys putting her qualifications to use to support GSI’s clients.
Sally Walker
Commercial Broker Support • Christchurch
Specialisation
- Commercial
With over 20 years of experience in the insurance industry, Sally has the knowledge and expertise to support GSI clients at every stage of the process. She’s committed to providing efficient, reliable service, which is invaluable in her broker support role.
Sally enjoys the supportive team environment of the GSI Christchurch office, and her friendly and personable approach means clients quickly feel at ease.
“It’s an ever-changing industry - there are always new things you can learn. I enjoy building up relationships with clients and dealing with them on an ongoing basis.”
Sue Richards
Commercial Broker Support • Auckland
Specialisation
- Commercial
- Claims
Sue has a strong end-to-end knowledge of the insurance process, thanks to 20 years of industry experience in general insurance, risk and compliance, and claims. She finds the insurance industry really interesting and believes there’s always something new to learn!
Sue’s efficiency and support behind the scenes free up GSI’s brokers to look for the best products in the market and to really understand what each customer needs. When she’s not supporting GSI clients, Sue’s often found in the garden or enjoying time with family.
“Being in claims, I’ve seen how insurance can, pretty much, save people. It’s a really good feeling to be able to put them back into the place they’ve worked so hard to get to.”
Barbara Adams
Claims Administration • Auckland
Specialisation
- Claims
With a diverse background spanning telecommunications, pharmaceuticals, and the insurance sector over the past five years, Barbara brings a wealth of experience to the table.
Her focus within the insurance sector has been primarily on claims, where her goal is always to secure positive outcomes for our clients efficiently. Barbara thrives on taking care of all the legwork so that our clients can stay fully engaged in their business endeavours.
Outside of work, you'll find Barbara cherishing moments with her family and friends, tending to her garden, or envisioning the next adventure-filled holiday.
Lily Zhang
Broker Support • Auckland
With many years in the insurance industry, Lily, a born and bred Aucklander, brings a wealth of experience to her role at GSI. Her background includes operations and broker support for corporate clients, along with commercial portfolio management experience.
At GSI, Lily leverages her knowledge to provide effective support to brokers and clients, ensuring they receive a tailored approach.
Sean's careful understanding of our business insurance needs combined with his extensive knowledge resulted in new and improved policies to significantly reduce our risk. We have recommended Sean to numerous friends and business associates, all of whom are just as impressed as we are. We now regard Sean as an integral part of our business